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Scheduler - Service

Sierra Pacific Windows - Sales Region: Southern California
Sales Region, Southern CA
Close Date:  Open
Job Type: Full-Time

Job Description

Currently, we are seeking a qualified individual to serve as a Service Scheduler and collaboratively work with our Windows division in Southern CA based out of Irvine, CA.

About The Position
• Answer and route incoming calls
• Process accounts payable
• Order service materials
• Write up service orders based on sales or homeowner communications
• Facilitate communications for new clients with sales personnel
• Scan documents into web-based programs for recordkeeping
• Provide warranty support on a wide variety of products
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Qualifications
• 1-year prior experience in customer service and office administrative work
• 1-year multi-line phone experience
• Excellent verbal and written communication skills
• Proven ability to work well independently and in a team environment
• Pleasant and professional telephone manner
• Proficient in Microsoft Outlook, Word, and Excel
• Self-motivated, dependable, organized, and able to adapt and prioritize quickly

Why Join Our Team?
Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

We provide an excellent benefit package including a full Health Benefits Plan with low cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company paid Life Insurance. In addition, for over 38 years, the Sierra Pacific Foundation has provided scholarships to help the children of our crew members with education expenses. Each year, the Foundation gives an average of $500,000 in scholarships.

How To Apply
If you are qualified and would like to join our team, there are 3 ways to apply:

Apply online

Apply in person Monday-Friday from 8am to 4pm at:
Sierra Pacific Windows
9803 Research Drive
Irvine CA 92618

Send a resume and cover letter referencing this position to:
Sierra Pacific Windows
Nancy Jones, Human Resources
400 SE 2nd Street, Bend OR 97702
(530) 528-3809

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us.

What does it mean to be part of the Sierra Pacific family? It means you are a valued team member and part of a growing, third-generation family-owned, forest products company built on hard work, innovation, and wise investments.

With nearly 6,000 crew members in over 30 states, Sierra Pacific offers many opportunities for personal and professional growth; from entry-level to skilled trades, from truck drivers to sales managers, from foresters to engineers – for everyone! We invite you to learn more about our history, our 2.4 million acres of forestlands, and our state-of-the-art wood product and window manufacturing facilities at www.spi-ind.com/AboutUs.

As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We are also proud that all Sierra Pacific facilities follow our tobacco-free policy. Sierra Pacific adheres to E-verify to verify the social security number of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. If you are an individual with a disability and need accommodation to complete the application process, please call 800-378-8001 or write to Sierra Pacific Industries at PO Box 496011, Redding, CA 96049.

Additional links:
EEO Supplement
Pay Transparency
SPI Legal / Privacy Policy