We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidaysAbout The Position• Examine, analyze, and troubleshoot products in the field
• Perform necessary repairs
• Communicate, oral and written, professionally with customers and branch service staff
• Perform lead job duties safely and efficiently
• Responsible for training and setting standards for field service repairs and troubleshooting
• Work with the Customer Service Manager to resolve customer escalations
• Observe team efficiency and quality, and communicate with the Customer Service Manager
• Provide feedback and demonstrate correct procedures at the monthly safety meetings
• Identify and report areas of improvement for quarterly service goals
• Coordinate with the Service Schedulers to ensure efficient routes and schedules
• Support the Customer Service Manager with fleet maintenance, including coordinating repairs and service vehicle inventories
Qualifications • Demonstrated leadership, supervisory experience, motivation, and service management skills
• Knowledge of window and door industry is a plus
• Interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
• Detail-oriented, organized, and able to effectively multi-task
• Proficient in Microsoft Outlook, Word and Excel
Why Join Our Team? Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.
We provide an excellent benefit package including a
full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance. Every year since 1979, the Sierra Pacific Foundation has provided an average of $500,000 in scholarships to help the children of our crew members with education expenses.
How To Apply
If you are qualified and would like to join our team,
please send a cover letter referencing this position and a resume to:
Sierra Pacific Windows
Erin McLeod, Human Resources
11605 Reading Road
Red Bluff, CA 96080
(530) 528-3809
or apply in person Monday through Friday from 8am to 4pm at:
Sierra Pacific Windows
1880 North 2200 West Suite 60
Salt Lake City, UT 84116
or apply online and view all our career opportunities at: spi.careersSierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
The general wage range for this position at Sierra Pacific Industries is from $25 per hour to $75,000 per year, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.
